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Welcome to the OOI Help Desk

What can we help you with?

The OOI Help Desk is the key point of contact for any and all inquiries about the OOI project and its data.  Through the Help Desk, you can ask questions about a myriad of topics including but not limited to OOI history, partnerships, funding, future RFPs, access to data, and data QA/QC. All inquires sent to the OOI Helpdesk will be addressed in a timely manner.

Before contacting us, we encourage you to check out the following resources that may help you with your inquiry.

Quick Answers

  • Has your old login stopped working? Make sure you are signing in with your EMAIL ADDRESS not your username

Still have a question?

Send us an email:  help@oceanobservatories.org.

If you are reporting an issue with the OOI Data Portal… please provide as much detail as possible regarding your issue. Let us know what page you were on, what time you encountered the issue, and describe what you were trying to accomplish when the problem occurred. A member of the OOI team will connect with you shortly about your report.